Coin friends: December 2019

Thursday, December 26, 2019

10 BEST DATA ENTRY TRUSTED JOB PROVIDER WEBSITES TO EARN MONEY WITHOUT INVESTMENT

Naveed Nazar December 26, 2019 0

Online data entry jobs are one of the best online jobs to make money on the internet without investment. Unlike other online jobs like paid surveys & freelance work, finding a reliable online data entry job is a milestone because most of the data entry sites are scammers. The main goal of these sites is to collect registration fees and cheat people. There are several real data entry job provider companies and sites available on the internet which is hidden on search results by spam blogs and scam companies. This article will help you to understand various legitimate data entry jobs available on the internet and find a best data entry jobs to earn money online without investing any cash.

What is data entry?

Data entry is the process of transferring or converting or changing or processing data from one form to another form. Data entry jobs are done manually or automatically depending on the complexity of the work.

Examples of various data entry jobs:

Physical to digital data entry is the most common type of data entry job. Entering data from books/paper to Microsoft Word, Microsoft Excel, Google Docs, Star office are some examples.
Image to text data entry job. Entering text, numbers, symbol appear on the image into given software is an example of an image to text data entry job.
Format conversion like PDF to Microsoft Word and vice versa is the best example. Now, these data processing are automated. PDF & notepad to MS excel data entry work is available in more numbers.
Voice to text data entry jobs. This is also called as transcription, where the sound has to be converted into written form.
Language translation is also a kind of data entry job, where the documents are converted from one language to another language.
Content writing is a reliable online job. Writing articles using our knowledge and experience can help us to earn more money.
Micro-tasks are tiny data processing projects where data are processed to form useful information.

Types of data entry jobs:

There are two types of data entry jobs, online data entry, and offline data entry.
Working for a client or a company online with an active internet connection is called online data entry job.
Working for a client or a company with or without internet connection using software that doesn’t require an active internet connection is called as offline data entry job.

How to find legitimate data entry job provider companies and sites:

The procedure to find legitimate online data entry job provider companies is given below and here are the few tips to find fake data entry sites.
Genuine companies will never collect registration fees from workers. Usually, job posting sites might collect fees from advertisers and not employees.
Sites with colorful layout and payment proof will be scam data entry companies. Business class sites will be neat & simple and they won’t post any payment proofs.
Refer scam adviser sites to learn the history of the company. Try to be on safer side by not trying new sites.

Top 10 real online data entry jobs, sites, and companies:

These are the best sites/companies to find data entry jobs without investment. The first part is the list of data entry job provider sites and the second part contain job ideas.

1. Snagajob:

Snagajob is one of the largest online and offline part time job provider site in USA. They provide over four million part time jobs per month to job seekers.
Snagajob is the best place to find both online and offline data entry jobs. Job seekers can join Snagajob without paying any registration fees and can apply for all the jobs that match their profile.
To find data entry job on Snagajob, you can make use of the search filters available on it. Also, you can use the location filter to find data entry job available in your area.

Click on the job title you’re interested in and read the terms & conditions given by the advertisers carefully. If you have the full qualification, click apply.
The employer will verify your application and hire you if they find your profile interesting. They might hire you as an hourly worker or part-time/ full-time worker.
Apart from data entry jobs, there are several part-time jobs available on Snagajob for both educated and uneducated job seekers. These are the few examples of the jobs available on Snagajob tutoring, work from home jobs, office jobs, charted accountant, financial adviser, telemarketing, driving, banker, analyst, Manager jobs, etc.
Unlike other online jobs, the employer from Snagajob will pay really good salary.

2. 2Captcha:

2Captcha is an online image to text conversion data entry job provider site which is also called as captcha solving job.
The worker will be paid for each correct image to text conversion.
When the members turn on working interface, the image will load on it. They have to enter the text/numbers given on the image inside the text box under it.

After entering it correctly, the answer should be submitted by hitting the enter button. Images will continue to load after each submission. The members can solve as many captchas they can to earn more money.
The member must be capable of solving a five letter captcha within 50 seconds to qualify. In simple, a member should able to type a letter within 10 seconds to be eligible.
Captcha entry job is the most unreliable data entry job of all because they pay only 50 cents to a dollar for typing 1000 captchas which could take minimum an hour to complete.
But captcha entry is placed higher on the list because anyone can join captcha entry job provider site to work without typing knowledge or special qualification. But to earn some money you must be able to type at a speed of 40 words per minute. Anything below this is a waste of time working on captcha sites.
The minimum payout is just $1 and you can withdraw your money through PayPal, Payza, Perfect money, Web money, Skrill, Payoneer, Payeer, and more.

3. Fiverr:

Fiverr is the one of the world’s largest digital product and service selling marketplace where anything can be sold worldwide for a minimum of $5.
You can sell your data entry skills for $5 or more based on the complexity of the project.
To work on Fiverr selling data entry projects it is not easy like you do on sites mentioned above. You must have exceptional skills in order to attract potential clients. Look at the image below, an example of sellers selling data entry services on Fiverr.
After buying the service, the clients will be asked to review your service. One to few bad review is enough to ruin your Fiverr business. So, use Fiverr only if you know what are you capable of and what you’re going to do.

To attract clients who are in need of professional data entry services, you must create a gig on Fiverr. You must not use low-quality stock images, instead create an all in one banner or a whiteboard animation video. If you don’t know how to create one, you can buy a custom banner or an explainer video on Fiverr itself.
You can sell data entry service of any type including MS Word, MS Excel data entry like converting Notepad, PDF files to Excel etc. Web research, content management, copy pasting are the other examples of data entry job.
For instance, if you’ve planned to sell MS Excel-based service you must know each and every function of Excel, like formulas, cell management etc.

4. Amazon mTurk:

The Amazon Mechanical Turk is one of the best sites to find the online data entry jobs. It is shortly called as Amazon mTurk.
The Amazon mTurk is the place where a lot of clients post tasks called HITs which can be easily done by the human and not the computers.
The tasks posted on the mTurk includes the data entry tasks, data processing tasks, data conversion tasks etc.
The HITs found on the Amazon mTurk will be very simple even an uneducated person can do it and earn money without struggling.
The Amazon Turker can choose the easiest tasks which they feel easier. There are unlimited tasks posted on the Amazon mTurk every day. So, many do this as a full-time job.
The workers will be paid through bank account and Amazon gift card.

5. Upwork™:

Upwork™ previously Odesk is the world’s largest freelance marketplace where millions of freelancers and employers meet. Upwork™ platform helps employers to post their jobs and freelancers to find a job very easily.
Tons of new jobs and projects of different categories are posted daily by the employers. Relevant freelancers can submit their proposal to get a contract.
To find freelance data entry jobs on Upwork™, you must create an account on it. After creating an account, the first work is to complete your profile. Upwork™ never allows freelancer accounts with an incomplete profile to apply for a job.
Add a good looking photo of your’s in profile and attach/link to portfolio to increase your score.

Searching freelance data entry job on upwork

Once the profile is 100% completed, upwork™ allows its users to find and apply for freelance jobs. Use search filters to find the data entry job. Read the requirements for applying for the jobs and if you’re eligible, submit the proposal.
Like you, there will be several freelancers who would have applied for that job. The chances of getting a job will be very low unless your portfolio is unique.

More online data entry jobs to earn money on the Internet:

6. Micro tasks:

Micro-tasks have now become a familiar online money making program on the internet. Doing microtask is very simple that anyone who can follow the simple instructions is allowed to do it.
Micro-tasks are tiny tasks divided from a huge project to increase the accuracy of the work and reduce its complexity. These micro-tasks will be done by the community of members.
For each task done, the member will be paid instantly. The results of the tasks will be regrouped and submitted to the clients.
The downside of micro-tasks is, workers who are capable of working with certain accuracy only will be allowed to access higher level tasks which pay well.
Each micro-task provider website will test their members for accuracy. Few sites will ask members to complete assessments in order to qualify to do tasks and some sites will allow their members to do tasks directly and if they find work accuracy is low, they might disable access to the particular task.
So, if you wish to do data processing job on micro-task sites, work with full concentration to prevent potential tasks disabled.

7. Transcription job:

Transcription is one of the interesting data processing tasks where the voice has to be converted to written form.
There are two types of transcription which are live transcription and non-real time transcription.
Transcribing the voice on real time when someone speaks it will be a live transcription. Transcribing voice or sound which already recorded is called as non-real time transcription.
To do transcription task, the transcriber should have excellent reading, writing, and listening skills. Also, the typing and writing speed should be 70 WPM.
Due to so many restrictions, only a few among thousands are selected for transcribing jobs and people with luck earn thousands of dollars every month.

8. Translation job:

Converting a language to another language is called as Translation. Online translation companies provide translation jobs to everyone with good translation skills.
Usually, translators will be chosen only after several tests and assignment. Translating rare languages will be paid more compared to regular languages which are used widely all over the world.
Most of the clients will pay on the pay per word basis. Translators can expect a minimum of 4 cents for translating a word.

9. Content writing work:

Content writing work is actually not a data entry job. It is more than data entry that it is equal to writing a book or a magazine. Instead of writing for a magazine, you will write an article for the internet blog.
Top blogs are paying over $500 to the professional content writers who provide real value to their blog.
Content writing will help to brand yourself. Top content writers with the huge number of followers start their own blog later and earn thousands of dollar every month.

Conclusion:

These are the best ways to find data entry jobs. People often struggle to find online data entry jobs and many failed to find a reliable paying data entry work. Hope this article have given you a clear idea about various top data entry jobs available on the internet and also the procedure to find each one without searching it again.

14 Ways How Live Chat is Changing Customer Service Game

Naveed Nazar December 10, 2019 0

Customer expectations have been ever-evolving and brands have to know the pulse of their customers’ needs how they can retain them. 80% of customers say the brand experience is just as important as its products or services. Hence, having a good experience is one of the determining factors in choosing a brand.

Having a great customer service should be the focal point for businesses to differentiate themselves with an ever-growing competition. 80% of consumers say they’re willing to spend more money to have a better customer service experience.

Based on the research, live chat for customer service can be one of the key elements of delivering great customer experience.

All the above attributes have below similarities:

Customers expect faster responses to their issues and queries
They look for consistent support across all channels
They want 24×7 support from a live agent

How live chat can be used for customer service?

Hubspot research says 90% of customers rate “immediate response” as very important when they have a query. Moreover, website live chat has proven to provide higher customer satisfaction rates than any other channel – be it a phone, email, or social media.

When customers visit your website, they will follow their instinct for making actions. In order, to deliver a better customer service experience, place live chat in the right place of the pages for easy visibility to your customers.

How live chat can be used for customer service

Below are some of the main areas where businesses can add live chat to deliver a better chat customer service experience

Website – Adding live chat to your website helps you to engage visitors and customers in real time with immediate responses to their questions.

Check out pages – You can place live chat widget on the checkout pages to reduce cart abandonment and increase e-commerce conversion rates.

Returns or shipping pages – A customer looking for shipping help or return the order, may have questions about products or policies. Having live chat support can help to clarify customer concerns and reduce the order refunds.

FAQ pages – Live chat on the FAQ page help customers to reach out to the support team if the answer for the query is missing in the FAQ section.

In-app – Integrating chat support inside your web or mobile apps allow your users to get desired support right there without moving to other channels.

The main purpose of live chat is an instant response. Placing it accordingly simplifies seeking chat option and has a positive impact on customer experience.

14 ways why live chat is the best customer service tool

When compared with the traditional communication channels such as phone and email, a live chat tool is the most preferred channel by the customers. So, it won’t be wrong to say that it is a must-have tool for your business.

Here we have a quick rundown on how instant chat is one of the best solutions to improve customer service.

#1: Live chat resolves customer issues faster

You need to identify what your customers are stumbling over — whether it’s a common problem or technical issue you need to tackle ASAP. According to Forrester, consumers who use chat are 2.8x more likely to convert to a sale than those who don’t.

Just imagine visitors coming to your website and have to wait a long time to get answers.

What better way to offer them help than through an instant live chat on your website?

Live chat is way faster than email and more efficient than phone.
It provides real time assistance throughout the buying journey of the customer.
It allows proactive chat with customers to guide them in the right direction.
It delivers better customer service by routing chats to the right department or team.
Live chat provides detailed insights about your website visitors’ journey.

So the bottom line is – Don’t make your customers wait.

Being able to get immediate support as compared to phone or email support boost customer satisfaction. BoldChat survey reports that 78% of those surveyed were satisfied with the response speed of live chat.

You can engage, support and retain your customers and provide real-time assistance to website visitors with the live chat software. When customers do not have to wait for a long time they are more happy and satisfied.

#2: Increase customer engagement

Once live chat implemented, you are likely to see a significant rise in customer engagement. By using live engagement tools you improve the chance of making a great impression to your customers and give a strong reason to retain your brand.

You can make your live chat conversations interactive and conversational with the below-mentioned tools:

Co-browsing – Co-browsing solution allows you to collaborate with your customers in real time by sharing their browser during the session in order to guide them through complex form fillup or application process. It makes conversations interactive and delivers a virtual in person experience.

Video chat – With video chat, you can have face to face conversations with your customers during product demos or technical process. Interacting closely with customers builds trust and loyalty in customers. It delivers the right solution in the first contact by quick identification of the problem.

Thus, having personalized engagement with customers is one of the ways to improve customer service.

#3: Boost customer satisfaction

Customer satisfaction is all about knowing and meeting your customer expectations. Using the live chat tool, you level up customer satisfaction rate with real time support when compared with other reactive channels such as email or phone

eDigitalResearch survey found 73% of consumers are “very satisfied” with their experiences over real-time messaging, compared to 61% for email and 44% for phone support.

Live chat is the fastest communication channel

When customers report their problems they expect it to be addressed quickly. By offering live chat customer support, you give them the easiest way to connect with you, answer their questions instantly and boost customer satisfaction.

#4: Customer service automation with bots

Your brand image depends more or less on the quality of service you provide to your customers. A once unsatisfied customer will never turn out to your brand. That’s a very strong reason why you should take every chance to deliver great customer experience.

Automating customer service with the best chatbots will provide long-term benefits to your business. Tata Consultancy Services found out 31.7% of major companies already use AI to augment their customer service.

Here are the top advantages of using AI chatbots for customer service.

Faster response – Using bots as the first point of customer contact addresses customers’ queries with instant answers and improves customer service experience.
Personalization – Bots are capable of providing personalized support by analyzing the customer journey.
Scalability – AI chatbots can be scaled easily to handle high volume of chats.
Handle basic queries – If your businesses need 24×7 support, chatbots are best as they can answer the FAQs by customers and reduce the number of support tickets raised by customers.
Boost customer engagement – Chatbots are available 24×7 to engage customers when the support team is not around.

Amtrak, a rail passenger service operating in the USA, Columbia, and Canada is a great example of delivering automated customer service. They started an alternative way of booking tickets on their website by building Julie chatbot to provide information to customers and book tickets.

By implementing Julie on their website, Amtrak has increased its booking rate by 25% and saw a 50% rise in user engagement and customer service. Julie answers on an average of 5 million questions per year.

#5: Live chat is the best customer service channel for RoI

For a startup or a small business, one big challenge is – how to deliver cost-effective customer service?

Following the reactive support approach such as email, the phone can be costly and time-consuming. Live chat is the most preferred channel not only for customer support but also it brings the best return on investment (RoI).

Let’s see how?

If you spend $100 on customer service, and as a result of that service you earn $150, your return on investment is 50%.

Live chat the highest satisfaction rates among all support channels. Apart from support it helps boost sales, hence it is being used more extensively for sales than for support now.

#6: Get customer insights

Live chat help businesses to collect actionable customer insights from the customer data, which can help them grow their bottoms line in the long run.

Analyzing and understanding the customer journey enable the team to respond faster, segment the target audience and improve business KPIs (first response time, average queue time)

The main purpose of customer insights are:

Consumer insights help to map the customer journey to identify the gaps and improve the experience.
Insights help to personalize your conversations and boost customer satisfaction level

#7: Increase team productivity

Your support team productivity can be measured by the impact of your quality of customer service. Live chat agent communicates with the customer in real-time and provides solutions to their queries and also guide them to choose the best product based on their requirement.

With live chat software, the important team productivity KPIs metrics such as first response time (FRT), average queue time, numbers of chat answered etc. can be improved and measure the success of the company.

Here are some ways to enhance your support team productivity

Proactive conversation based on insights – Agents can start the conversation on the basis of the customer journey to have a clear knowledge about what are the customer’s expectations.
Automate customer service tasks – Use bots to handle customer conversations primarily, and route to the right team for further support. It reduces the queue time and enables faster resolution.
Handle multiple chats – Live support agents can handle 4 to 5 conversations at the same time and improve over the number of chats resolved metric.

#8: Deliver customer support 24×7

Businesses that offer 24×7 customer support obviously build a better brand image. No doubts about that!

But how to make business 24×7 available?

With live chat for customer support, you can make business 24×7 active or for specific preferable hours by carefully scheduling it so that it benefits your customers to reach out to you.

When you extend your instant availability to cover the whole day wisely, your customers are happy to contact you whenever they require support.

Also, you can offer self-service support options like the knowledgebase page, FAQ page enriched with important information about your product when your support team is not available.

#9: Improve customer retention

According to John L. Day, author of Pricing for Profitability, “Conventional business wisdom contends that it costs 10 times as much to obtain a new customer as it does to retain an existing customer.”

Using live chat customer service tool you can retain your existing customers. Customer retention turns one-time shoppers into loyal lifetime customers. 33% of the money spent online comes from repeat customers and they generally spend 3 times as much as one time shoppers.

How live chat helps to retain customers?

Help customers to deliver faster service in real time
Analyze customer journey and deliver personalized conversations
Deliver first contact resolution (FRT) faster
Recommends FAQs to customers for self-help

With instant chat, you can assist your customers at the right time and meet their expectations, which builds customer loyalty. And loyal customers tend to retain your business for a long time and also advocate your brand with positive word of mouth.

#10: Deliver better customer experience

Customer experience (CX) is indeed a critical factor in the success of your business. Those businesses that focus to deliver a great CX are better able to satisfy customers and accelerate growth with more returns.

Here are key reasons how live chat customer support software delivers better CX

Allow your customers a hassle-free way to reach you instantly and get quick answers.
Provide instant answers to the questions, unlike reactive channels such as email.
Assures lowest queue time to customers and delivers accurate answers in the first contact.

Having live chat customer support option adds positive credibility to your brand. Investing to make your customers happy pays back. It helps in delivering quick support and deliver a better live chat customer service experience.

#11: Increase your website conversions

Having live chat integrated over the homepage of your website allows your customers to connect with you at the very moment they have a problem or a query. Being addressed by the support agent to get the solution makes the customer happy.

A study by AMA found that live chat can be used effectively throughout the customer journey will lead to an increase in revenue.

The support agent can easily identify the problem and guide the customer for final sale, and thus boosting sales conversions.

Whether the query is related to the product page or pricing page, the support agent simplifies the whole process by using live tools to explain the scenario to the customer. This helps customers to make a quick buying decision.

#12: Give your brand a competitive advantage

Forrester report says the number of U.S. online shoppers who use live chat has increased from 38% to 58% in the last five years. It shows that businesses are implementing live chat strategy for better customer service.

Having live chat for customer support on your website opens good opportunities for your business to engage your website visitors with proactive chat. The advantage of instant support increases both conversion and customer satisfaction.

Brands that can leverage the benefits of live chat can create the best customer experience. By offering live chat customer service you can create a distinct advantage for your business.

#13: Reduce repetitive conversations

Do you like to repeat yourself over and over again? Obviously no.

Actually nobody likes it.

In fact, 72% of customers expect a support agent to know their details like support history and detailed product information — without asking for them.

With a live chat customer service tool, the support agents can use the customer data or notes from earlier interactions to assist customers throughout their journey. You save time wasted in repetitive conversations jumping straight to the main context.

When the live chat conversation is going on, you can use live tools like co-browsing, video chat for guiding customers to fillup a form or an application which reduces the number of contacts made by the customer to the same problem.

#14: Build trust and loyalty with customers

The live chat customer service tool acts as a bridge between business and customers. It shortens the gap between both (business & customers) via personalized conversations that eventually build trustworthy relationships.

63% of consumers who used live chat on a website are likely to return to that site.

Customers feel more confident doing business with companies that make support easy and instant. As live chat is the most preferred tool for offering quick support by learning customer issues in real time.

Final thoughts on live chat for customer service

So, as we go through the above points we can conclude that the key factor for any brand is providing real time service to customers. Hence, live chat is the most popular communication channel for your brand. It can turn out to be a precious asset to your business by boosting customer engagement and retention.

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